Total Wine & More in Milford, CT Open now

Reviews about Total Wine & More

• ★ ★ ★ ★ ★

  July 18, 2020, by Rachael Bedard
  I'm giving this place a 5 star review because they went above and beyond for me and I am impressed with their business. My friend took me here for the first time a couple months ago and I could spend hours in here! It was huge, gorgeous, and I loved that they did tastings of different types of alcohol (while I have yet to take part in one, I hope to someday!). I'm in charge of favors for a bridal shower and we decided to do champagne bottles. I went to a local liquor store and came home with 1 choice because all the others were too expensive when I needed to buy 45 bottles. I wanted more selection so I came here, was able to leave with 5 additional choices, as well as priced out all their totals. This was in early February. Fast forward to late February and we decide on our choice of champagne. For 45 bottles I was quoted $110. I go to order it and I am quoted $150 (it was a different person). They agreed to order it without charging me the price until I picked it up. I picked it up a week later and the guy I originally spoke with was there and was able to give it to me for the $110 since that was the price I was quoted. Apparently champagne is cheaper in February than in March (didn't know this, I don't usually purchase champagne). Basically they didn't lose money on my sale, but they didn't make money either. I appreciate that they kept their word and stuck with the original price quoted than trying to fight with me and go for the $150 price.